Training Wiki (Docs & Videos)

A centralized documentation hub designed to organize training content, reduce confusion, improve knowledge access, and streamline workforce onboarding through structured pages, videos, and templates.

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Operations Lead, Internal Client

Date

October 2024

Wiki, Documentation and Intranet

A modern, structured documentation system built to consolidate training materials, standardize workflows, and give teams fast access to the knowledge they need.

A unified documentation hub designed to streamline training, support teams, and enable organizational clarity.

Your Content Goes Here

Unveiling Creativity

Open the Wiki

A centralized knowledge base designed to unify documents, training guides, micro-videos, SOPs, and workflows into one reliable, easy-to-use system.

Reduce scattered materials, eliminate version confusion, and empower employees with instant access to up-to-date training information.

  • LMS/Wiki Designer
  • Instructional Designer
  • Content Architect
  • Information Organizer
  • UX Layout + Formatting
  • Media Integration

GIF of a wiki structure opening folders or step by step carosol

Key Features Included in This Wiki Build

1. Requirements & Analysis

– Identified documentation gaps
– Mapped team workflows
– Defined categories, tagging, and metadata

2. Architecture & Structure

– Designed templates
– Created navigation system
– Built contributor workflows

3. Technical Implementation

– Installed + configured Wiki.js
– Integrated SSO / user access
– Set up xAPI tracking

4. Content Migration & Styling

– Imported legacy docs
– Rebuilt formatting + structure

5. Launch & Training

– Contributor onboarding
– Governance guidelines
– Version control setup

  • Clean, searchable documentation layout

  • Standardized templates for consistency

  • Page hierarchy aligned to workflows

  • Embedded training videos + micro-clips

  • Step-by-step how-to pages

  • Downloadable forms and PDFs

  • Categorized navigation

  • Version control + content updates

  • Integration with LMS or internal training hub

  • Visual icons and color coding for clarity

  • Mobile-accessible reference pages

(This gives recruiters a TRUE sense of your content architecture skills.)

Impact & Measurable Results

  • 740K annual knowledge-access interactions

  • 1,479 documents standardized

  • 52K learners accessing indexed content

  • 68% reduction in “Where do I find this?” inquiries

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faster onboarding
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Improved accuracy across workflows
0% Faster
New training content delivered

“The attention to detail and structured design completely transformed how our teams access training. The new wiki eliminated confusion, reduced errors, and gave us a single trusted source of truth.”

Operations Lead, Internal Client